In the U.S.
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying American Honda Motor Co., Inc.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or American Honda Motor Co., Inc.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424- 9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC 20590. You can also obtain other information about motor vehicle safety from http:// www.safercar.gov.
In Canada If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Honda Canada Inc. and you may also inform Transport Canada.
If Transport Canada receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may lead to a recall and remedy campaign. However, Transport Canada cannot become involved in individual problems between you, your dealer, or Honda Canada Inc.
To contact Transport Canada's Defect Investigations and Recalls Division, you may call 1-800-333-0510. For more information on reporting safety defects or about motor vehicle safety, go to http://www.tc.gc.ca/ roadsafety.
Honda Civic Owners Manual. Low Smart Entry Remote Signal Strength
The vehicle transmits radio waves to locate the smart entry remote when
locking/
unlocking the doors and fuel fill door, opening the trunk, or starting the
engine.
In the following cases, locking/unlocking the doors, opening the trunk, or
starting
the engine may be inhibited or operation ...